0038 – Outsourcing 101 Part 3

“In this episode…”

Teaser Bullets

by the end of this episode you’ll learn:

  • The Five-Step Interview Process that will leave you with the Freelancer that you really want to work with
  • The one thing you HAVE to say to those who you don’t choose, but do interview
  • Tips Tricks for Communication/Review
  • How to give great feedback, and not feel weird about it.

 

  • The Five-Step Interview Process that will leave you with the Freelancer that you really want to work with
    • Confirm what you need
      • Confirm the following
      • Project details
      • Rate or Project Cost
      • Independent or Agency
      • Available hours
    • Get Personal
      • Ask them what their favorite project was, or something they created and loved
      • Rapport and understanding will build a stronger relationship than just tech talk
      • You want to build loyalty, not just hire people over and over
    • Answer Their Questions
      • This should be the longest part of the interview
      • Log all of their questions in a text doc so you can answer them quickly in the future (put
      • them in your spec doc, not in an FAQ section…keep the context)
    • Present Your Terms
      • My Rules
      • All code on Github
      • Commits every day
      • All hours logged on Platform
      • Make sutre they agree (they will) this gives you something to judge and hold review conversations by
    • Make a Final Decision
      • This is your project, act like a boss
      • These are professionals who are waiting for a job. Put yourself ion their shoes
      • You know who you connect with
  • The one thing you HAVE to say to those who you don’t choose, but do interview
    • “I want to work with you, but I don’t think this project is a perfect fit for us to start with. Can I contact you directly when I have another project I think you’re perfect for?”
      • Contact that person (really keep in touch)
      • Two reasons
        • They can be your ‘expert eyes’
        • They can jump in quickly if your first choice doesn’t work out

 

  • Tips Tricks for Communication/Review
    • Communication
      • Talk as often as necessary
      • Use review tools for asynchronous conversation
        • Skype
        • Message Board
        • Project Management Software
        • NOT email!
      • Real time convo is rarely necessary
      • Use Dropbox for Design, Blogging, Marketing (Turn on the $4 packrat feature)
      • Use Github for anything text based or development
      • If you don’t know it (The tool), make someone on your team learn it, or learn it yourself. Take ownership of your project
    • Review
      • Review code at least 2-3 times a week (if you are paying hourly, if not, at every milestone)
      • Review Design at every update
      • Ask yourself ” Is this the direction that I want to go in”
  • How to give great feedback, and not feel weird about it.
    • Be Prompt and Clear with your feedback
      • English is a second language, so they will not your gour slang No subjective words like “good’, or feeling words like ‘happy’. Instead find examples that you like and point out the specifics that you want them to emulate
    • Let them know how to get better if they are not up to par
      • If you know what you want, they’ll give it to you or die trying
    • Hire and Fire by Your Rules
      • Don’t make up new rules as you go, you’d be pissed if your boss did that to you
      • Keep your rules for termination in your terms that you discuss on Skype

If you have any comments or questions, or just want to tell me that my face looks funny, you can do so in real time by sending a message on Twitter to @ideatoopen, or you can shoot me an email at info@ideatoopen.com.

In Closing

In closing, on behalf of myself, Elijah R. Young, and everyone involved in bringing this show to your ears, we hope you can move your idea one step closer to being open.

We’ll talk soon.

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