0037 – Outsourcing 101 Part 2

“In this episode…”

We’re back on the horse with more teaching about the world of outsourcing. In this second part of our series, we’ll dig into creating your job description and begin talking about screening applicants.

Teaser Bullets

by the end of this episode you’ll learn:

  • The 3 Deadly Job Description Mistakes That Keep the Best Freelancers From Looking at Your Job
  • Two things you’re asking for that makes you look like a complete amateur (NDA’s), and four reasons you should just stop asking for them.
  • What an ‘Agency’ contractor is, and when you should use them (Agency vs Freelancer)
  • The profile feature guaranteed to deceive you and make you choose the wrong applicants (Portfolios), and 2 ways to get around it.
  • 4-Pass process to trim hundreds of applicants down to a manageable few before you ever hold one ‘live’ interview.

Describe the problem

You’ve decided to hire a freelancer, but what in the world does that mean? What do you put in the job description, more importantly, what do you leave out? How do you choose from the 100 people who are all clamoring for your job, and your money? How do you spot the fakes from the hidden treasures when every profile looks exactly the same? By the end of this episode, you’ll be confident enough to post a job that draws the best of the best, while keeping the riff raff out.

 

  • The 3 Deadly Job Description Mistakes That Keep the Best Freelancers From Your Job
    • Offer a percentage (I want free work)
    • Tell them you will only give details to the chosen freelancer
    • Be vague or just say you want to copy someone else (Lazy)
    • BONUS: You need to pay a real wage (depending on what you want).
      • QUOTE: want “War and Peace” written for a penny or the Sistine Chapel designed for a dime
  • Two things you’re asking for that makes you look like a complete amateur (NDA’s), and four reasons you should just stop asking for them.
    • NDA
      • What is it?
        • Freelance SwitchHow to Handle a Request for Confidentiality – it’s a legal contract that specifically notes knowledge or processes that a company wishes to share with you for the purposes of doing business — but doesn’t want to be widely available. By signing an NDA or similar contract, you agree to consider any information shared with you as confidential and not to discuss it with anyone besides your client — or any other individuals or companies your client says that you can work with.
      • Why you shouldn’t ask for it
        • You’re not going to travel to Bangladesh and sue anybody
        • You don’t have the budget to sue anybody in America
        • You’re pretty much counting on the honor system so just be up front about it.
        • Success is more than being able to build/design/write something. Don’t be naive and eliminate good people for silly reasons
  • What an ‘Agency’ contractor is, and when you should use them (Agency vs Freelancer)
    • Define Agency
    • Agency vs. Freelancer
    • Pros and Cons
      • CONS Agency – Talk to the worker directly, playing telephone is risky and dangerous. Over time, you can build trust
      • PRO Agency – Work with many people, with one contact
      • CONS Free – They can disappear at any time
      • PRO Free – More likely to work longer hours or weekends for you

 

  • The profile feature guaranteed to deceive you and make you choose the wrong applicants (Portfolios), and 2 ways to get around it.
    • Ask for source code
    • Ask for Design PSD
  • 4-Pass process to trim hundreds of applicants down to a manageable few before you ever hold one ‘live’ interview.
    • Pass 1 – Quick delete – remove all low scoring freelancers
      • PROTIP – Remove all freelancers with hidden comments (odesk)
    • Pass 2 – No New Friends – Remove newbies (especially if you’re new)
      • 2 reasons they are new
        • New to freelancing
        • New to platform
      • As you get more experienced, you can give specific skills tests to newbies, but at first, just delete them
    • Pass 3 – Shortlist Shining Stars –
      • 3 ways to spot ‘Shining Stars’
        • They didn’t send you a ‘form letter’
        • They have LONG history with multiple reviews
        • Minimum 4.5 stars and 7 projects
      • Keep these names whether you hire them or not (Make a swipe file with contact info
    • Pass 4 – On-platform Interviews Final elimination
      • Create Project Specific questions that you can send every single provider.
        • Give them a time frame for response (this lets you know who will be late) 24 hours works
        • Check the answers all at the same time
        • Eliminate those who don’t answer in your time window
        • Eliminate those who don’t answer well
      • Ask What Would You Do (WWYD) questions
        • This gives you a sense of their skills
        • Interesting answers get chosen, go until you have 2-3 candidates
  • Final Tips
    • Know the holidays/customs of the country you’re working in
    • Expect updates on Tuesday if you are really respecting the weekend
    • Remember to translate job description into real language, not boring corporate talk

If you have any comments or questions, or just want to tell me that my face looks funny, you can do so in real time by sending a message on Twitter to @ideatoopen, or you can shoot me an email at info@ideatoopen.com.

In Closing

In closing, on behalf of myself, Elijah R. Young, and everyone involved in bringing this show to your ears, we hope you can move your idea one step closer to being open.

We’ll talk soon.

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